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Wikipedia, the Serious Version

Early on in my Brunching days, I learned to live with the fact that some people consider humor to be a personal attack on the things they love, and by extension on themselves. Over and over I'd write an article about something I actually liked, for instance Star Wars or Dungeons and Dragons, and I'd get all sorts of mail based on the assumption that because I made fun of it, I must hate it. To the contrary, while I do sometimes mock stuff I don't like, most of the time I can't be bothered to do the research. That's why, for instance, I never wrote an article about Britney Spears. I never got into Britney Spears or her music, so I never really knew enough about her to go a good job of making fun of her.

Wikipedia is kind of like that. I can't say I adore it, but I certainly find it interesting enough to have read a lot about it, and that's why I have enough packed into my brain to get a humor column out of it.

I don't usually do this, but I'm going to talk about about how I actually feel about Wikipedia, so that you can compare and contrast with the humor article.

First off, let me say that I use Wikipedia a lot. Most of the time when I have a question, it's not something terribly important to me. I mention Battlestar: Galactica in the article, and that's a good example, but it could even be about, say, the American Civil War. If I'm thinking about Gone With the Wind, for instance, and I'm wondering how much time there was between the fall of Atlanta and the end of the War, Wikipedia is a fine place to find the answer. It's certainly one of the easiest ways, and when it's just a random question, ease of use is more important to me than rock-solid credentials.

From an end user point of view, I think of Wikipedia as the rough equivalent of the Yellow Pages (the actual physical books they drop on your doorstep). Pre-Web, the Yellow Pages were incredibly useful, and often the best way to find out about a business. The ads often include information about location, hours, sometimes there's even a menu. At the same time, though, you'd be a fool to take the Yellow Pages as gospel. Businesses close, hours change, mistakes are made. I'd happily call a pizza place based on an ad saying "We deliver," but I certainly wouldn't drive five hours to visit a business at a certain time and location without confirming the hours and address from a different source, preferably the business itself. But if you refused to use the Yellow Pages because they sometimes contain mistakes, well, that's self-defeating fanaticism.

That's how I see Wikipedia. I use it to answer questions all the time, but if I'm writing a serious news article or the answer is very important to me, I'll be darn sure to confirm the information I find there from other sources.

This is not an unusual opinion, this idea that Wikipedia is very useful but not infallible. It's actually kind of astounding that there's as much argument about it as there is, which is the source of the first three questions in my humor article. I don't consider that Wikipedia-bashing. It can be seen as a good thing or a bad thing, depending on your perspective. Me, I think it's entertaining, but doesn't change my opinion on the utility of Wikipedia itself.

The fourth question, about Wikipedia jargon, is more a mockery of arguments on Wikipedia than Wikipedia itself. And, in the end, it's a mockery of human nature. Anywhere you find an argument, you'll find people who believe that their own point of view happens to be the most neutral, unbiased point of view. Wikipedia's "NPOV" mantra just brings this tendency out more than most.

The fifth question, about who can edit Wikipedia, is my attempt at a wry dig at the site's Libertarian ideals. And again, this isn't limited to Wikipedia. You'll find lots of places on the Web where "freedom" has a big asterisk attached. I think in a way Wikipedia illustrates both the best and worst aspects of this sort of thinking. On one hand, I think it's astonishing that so much utility can come out of so much anarchy. On the other hand, I think it's a little disingenuous to bill Wikipedia as an encyclopedia anyone can edit, when it's actually an encyclopedia that anyone can edit unless, you know, Jimbo Wales says they can't. But as the Simpsons pointed out, this is a paradox. It's only the ability of Wikipedia admins to lower the hammer on the worst miscreants that makes it possible for the vast majority of Wikipedians to have as much latitude as they do.

The sixth question, about experts being scum, is probably where we first come to a genuine, Wikipedia-specific criticism, although I certainly did my best to make it funny. The culture of Wikipedia is such that the expert is given no more credence than some guy who heard something somewhere. To some people this is actually a virtue, to others it's a fault. I lean towards "fault," but at the same time it hasn't stopped me from finding Wikipedia to be a useful tool.

The question about "some guy" shooting Kennedy is also something of a specific criticism, but more of a criticism of fanatics than the site itself. One of the common defenses of Wikipedia in general, and the Seigenthaler incident specifically, is that if you find a mistake, and don't immediately fix it, then you yourself are at fault. I don't think this is anywhere near a majority opinion of Wikipedia editors, but it seems to come up in every argument about Wikipedia. This is where I have to call bullshit. Sites are the responsibility of those who choose to contribute to them. You can't pick a site and declare it to be everyone else's problem. In the end, though, this isn't Wikipedia's fault. Last I checked, there's nothing on the site saying "Wikipedia: The Online Encyclopedia You're Obliged to Edit." It's just that some of the people rushing to Wikipedia's defense are overzealous.

Finally, the last question was mostly just an excuse for a Battlestar: Galactica callback. In truth, I think at least ninety percent of the time the system works when it comes to deleting articles. If you look at the Articles for Deletion pages, most of the sites that get deleted are bands that may or may not exist, transparent advertisements for products, sites, or points of view that haven't achieved any level of notoriety, and suchforth. On the other hand, the exceptions can be infuriating.

Looking back over the article, most of my jokes are about Wikipedia fanatics rather than Wikipedia itself. I could have included more material about anti-Wikipedians, such as something about how encyclopedias don't even cover a lot of material that Wikipedia does, or that a mistake in an encyclopedia can't be instantly fixed, but you know what? Encyclopedias are boring. The information in encyclopedias can be fascinating, but as a concept there's little that's less ripe for humor than a shelf full of fat, nearly identical books with obscure facts in them. Wikipedia is many things, bad and good, but it's vibrant and new and controversial and full of human nature in all its ridiculous finery, and that more than anything is why I wrote the article.

Comments

As a grad student, I often have to deal with kids (that is, undergrads, but I like to be as condescending a prick as I can be) that turn in, after being repeatedly warned against it in syllabi and the introduction, assignments citing chemical information for lab reports. While most things on there as constants are relatively reliable (as in, they check out against more "reliable" sources, such as the CRC Handbook and actual chemical companies), the increased chance for error (or chance that I'd go and change the values) does make the point. Wikipedia's a fine place to figure out, for example, who preceded Charles Taylor as the leader of Liberia (Ruth Perry, evidently), but that doesn't mean I'm going to cite Wikipedia for something that I'm submitting for publication.

One more thing: The whole "mistakes are fixed in about five minutes, most of the time" is only applicable for those articles which are either thrust to the forefront of the editing body (as with the Family Guy series of articles) or current events. The Seigenthaler thing pointed this out, surely, but it's not by any means as quickly as most claim.

Lore,
Thanks for the opportunity to read the "serious" side of your Wikipedia thoughts, they make for an interesting contrast to your Wired article.
That being said, I think that sadly, some folks are just too sensitive to appreciate good humour.
The stuff you're putting up on Wired these days is killing me - keep it up.

Yeah, I enjoyed the Wired article, especially since it contained references to Battlestar: Galactica.

Wikipedia is ruined by people without humour and people bent on destruction, but it's still the first place I drop into when I have a question.

I think what it comes down to is that Wiki is like a condensate of the Intertron in general. First, anyone can expound their opinions and knowledge, but, unfortunately, anyone can expound their opinions and knowledge. Second, it can be incredibly useful as a resource for casual or non-academic information, but you'd have to be some kind of maroon to cite either www.unclebobsblackhelicopters.com OR Wiki for anything where verifiability is in order.

I agree completely with what you've written here -- I find Wikipedia to be entertaining and education at the same time; though as with anything, you can never be sure that it's 100% true. However, my searches of subjects about which I know quite a bit, such as Russian History, has given me the general impression that more things are right than wrong (or that they're headed in the right direction) on Wikipedia.

Essentially, I'm a dork -- I can spend an entire night on that site. I click on the Random Article link, and then go from there. Last night, I covered everything from cockatiels to Harlan Ellison (no, I don't remember how I got from one to the other). If I find a topic that interests me beyond the scope of a Wikipedia article, I look for more information in other sources.

In short, a resounding yes to what you've written.

I totally agree with your perspective on Wikipedia. It's a great resource for satisfying casual curosity.

By the way, I've always enjoyed your work, since I was introduced to it back in 1999.

I think that you ARE at fault for not fixing something, *if you come across it*. If your immediate reaction to finding a mistake is to leave it there and publicize it, that's akin to somebody whose first approach to a dispute is to send a lawyer instead of a polite letter. You're clearly not *as much* at fault as the person who contributed the original information, and this doesn't prevent you from both fixing it and publicizing the mistake.

But this only applies if you're sitting at the page and see something you know is wrong, and it'll only take you a minute to fix it. If you just hear somewhere that a wiki page might be wrong, obviously you're under no obligation to go and track it down.

I agree with nearly everything you say about Wikipedia, and I also got the humor.

I absolutely do not trust Wikipedia to give "unbiased" information on any subject or person that is remotely political. I do, however, trust it to give me a massive amount of information on any subject of which I am ignorant, while providing a bunch of web links that can send me to at least look at the varying perspectives.

As an example of what I learned from Wikipedia, I was recently looking at my teenage stepdaughter's blog and found that she considers herself "emo." I know the term well enough to understand that it had nothing to do with Emo Philips (although she is also a fan of his), but I had no idea how to define it for my wife. So I went to Wikipedia. I got a concise definition and several links dedicated to explaining what "emo" means.

The wikipedia article also mentioned that being fashionably emo sometimes involves "labret piercings." I said "What the hell is a labret?" Fortunately or unfortunately, all I had to do was click the link to find that out too.

I liked both articles, though the humour article was funnier. So, well done there.

I, too, agree with most all of your points. Wikipedia is a fabulous place for general trivia, but on the message board I moderate I regularly mock those who back up their opinions by posting links to Wikipedia articles.

Lore,

Good humor article, but I think its a shame that you feel the need to defend yourself.

I will grant that Wikipedia is not the best source for scholarly work; however, I believe that the university crowd take it too far sometimes, turning their snoot up at it as whole. Wikipedia ruins their monopoly on knowledge, and they don't like that.

I was embroiled in a wikipedia fight over a nationally syndicated radio show, and have had some intense arguments over it. It's pretty much settled, but I do monoitor the pages, to make sure.

Love your work. I wish you'd put out more comendy. I miss Bruching.

Huh, I didn't really think of this as defending myself. I mean, I assume that most people who read this blog realize that it's a joke and know not to take my humor essays too seriously. If I really felt I had to defend myself I'd do it over at Wired.

No, I think of this more as an illustration that I thought people who read my stuff might find interesting, kind of a behind the scenes look. "Here's the funny version, and here's the serious version." The phone book analogy was actually something I've been meaning to post for some time, long before I wrote the Wikipedia FAQK.

Anyhow, thanks. I wish I'd put out more comedy, too. Working on it.

I've used wikipedia for a long time, and edited it in minor ways (e.g. grammar) for most of that time, although I've only had a named account for about a year.

Recently, I've started making slightly more substantial contributions (significantly rewriting small sections), and I've almost immediately burned out, because I discovered a pattern very quickly: it's very easy to add quality information to an article, and it's incredibly hard to remove dumb shit from an article. Your 'expert' example hits exactly this case, but I wanted to point out there may be no difference between expert editing and moron editing, but there is an asymmetry: removing info is hard, adding info is easy. This is obviously explainable in hindsight, but it wasn't something I'd ever realized in using it until I actually tried to remove things myself. (Page deletion is actually easier, since it comes up for vote and people pay attention.)

So, is the other ten percent notable things on the Internet? I know webcomics have had a hard time with Wikipedia.

Loved both articles. A friend of mine tried to post an article about my webcomic to Wikipedia only to be struck down with a "non-notable," which perhaps it is (wasn't my idea, but I still think it was sweet of him). We both bought into the idea that Wikipedia truly was an encyclopedia that could be edited by anyone, but obviously we were wrong. It felt like getting shot down by the guy who'll do it with anyone (but not you). Still, Wikipedia does have an entry for Ass-to-Mouth, which should sum it all up.
Thanks for writing.

Next article: Myspace -- not the level playing field the media bills it as? ("Oh, look! A giant ad for Taking Back Sunday!!!")

That could be trite.

Last I checked, there's nothing on the site saying "Wikipedia: The Online Encyclopedia You're Obliged to Edit."

I don't know if this is a joke any longer. It seems increasingly common for politicians or their staff to actively "edit" their entries. In that line of work, at least, it may be seen as a necessity.

Example

Sorry for your time.... Why i can't see images on this resource?
My Browser is: Opera.
Thank you.

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